PRICING & CURRENCY

All products are listed in Australian dollars including GST. The GST component of your purchase will be displayed on your invoice. Prices are subject to change without notice and all items remain property of MoB Shop until payment is made.

PAYMENT

We accept all major Credit Cards (Australia Only and China Union Pay). MoB Shop does not store any of your credit card information. Our secure, encrypted payment gateway is provided by Shopify so you can be sure your personal details are protected.

We offer Afterpay as a payment method. Afterpay offers installment plans for online shoppers. Buy what you want today, pay in four interest-free installments. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For complete terms visit afterpay.com/en-AU/terms.

Should you have any questions regarding payment methods please contact us at retail@museumofbrisbane.com.au

GIFT WRAPPING

If you would like your order to be gift-wrapped, please add a note on the checkout page. 

RETURNS & REFUNDS

We accept returns or exchanges within 14 calendar days from date of purchase. Please note, shipping charges will not be refunded and return shipping will be at your own expense. To be eligible for a return, you must meet the following criteria:

  • Proof of purchase in the form of a receipt
  • The item/s must be unused and in the same condition that it was purchased in
  • Item/s must be in original packaging with any tags and/or labels still attached
  • The item/s will need to be returned to MoB Shop to be considered for a refund

We have the right to reject a return request for item/s that are not in new condition or in the original packaging. Faulty merchandise returned within 30 days will be replaced where possible, if not a full refund will be given.

RETURNS PROCEDURE

To return your purchase please follow this procedure:

  • Contact MoB Shop on 07 3339 0810 or retail@museumofbrisbane.com.au to let us know that you would like to return your purchase
  • Return the item/s by visiting MoB Shop or via the post using your own packaging. Advise us of the tracking number by emailing retail@museumofbrisbane.com.au

Returns can be made at MoB Shop, or by post to the following address:

MoB Shop
Online Shop Return
PO Box 12162, George St
Brisbane Q 4003