SHIPPING INFO

CONVID-19 SHIPPING INFO:

MoB Shop online is still accepting orders, from Friday 27 March until further notice, we will be processing orders once weekly on a Wednesday.  During this time we will be offering free shipping for overs over $100 within Australia.

Collection will be available on Wednesdays from 10am - 4pm. Please come to City Hall, Adelaide Street door and call 07 3339 0810 for a MoB Shop staff member to meet you with your order. Photo ID and proof of purchase is required. Please ensure you adhere to social distancing measures.

Due to Post Office closures we cannot ship to PO Boxes.

DOMESTIC SHIPPING

All orders will be processed within 2 business days of the order being received. Please allow an additional 2-7 business days from this date for postage. Please note, we do not ship on weekends, Queensland or Australian National public holidays. 

Delivery is a flat rate of $9.90

Orders over $200 will receive free shipping

Domestic orders are sent by Sendle and receive full tracking information, communicated via email at the time dispatch. If you have any questions around the delivery of your parcel or require it urgently, please contact us at retail@museumofbrisbane.com.au

INTERNATIONAL SHIPPING

International shipping rates via Sendle are listed below. 

$30.60 AUD – New Zealand (4-6 working days)

$61.50 AUD – North America, Western Europe, Asia and the Pacific (6-13 working days)

$80.26 AUD – REST OF THE WORLD (10-15 working days)

Delivery times are an estimate only, we will not be liable for any reasonable or unavoidable delay in delivery.

PICK UP

Orders can also be collected from MoB Shop if you select this option at checkout. Please ensure you provide a contact email address and you will be notified when your order is ready for collection. Order collection is available 10am - 5pm daily at:

MoB Shop
Level 3, Brisbane City Hall
King George Square
Brisbane QLD, 4000